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{ random thoughts about startups, social media, and technology }

Dull thoughts in a sharp world.

Feb 5, 2008

Great Article on Customer Support

This is a great article on Customer Support and how I think my company should interact with both clients and customers. I am a firm believer in total satisfaction and long-term relationship building. Don’t be surprised if I hang up on you to answer my business line next time we talk.

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About Me

I'm a twenty something entrepreneur living in San Francisco. I'm the founder of RentWiki.com, I've spoken at NMHC, AIM conference, Harvard Entrepreneurship Conference, and Multi-housing World, and was named one of BusinessWeek's Top 25 Entrepreneurs Under 25. I enjoy great design, all relevant and irrelevant technology, reading, and good people.